A leadership team working late in a boardroom above the city, their planning wall coming alive

The Future is NoW, are you ready?

We’re the North American leader in Human-Centered AI Transformations.

AI is not simply a technology adoption challenge; it is a re-invention of how organizations work. We help leaders build AI-native workflows, operating models and cultures designed around people.

If every company has access to AI, then the competitive advantage belongs to those who transform how people work, innovate, and create lasting value (at scale).

It was never about the licences.

The companies that thrive with AI won't be the ones with the most tools or token use. They'll be the ones who changed the behaviour of the organization. That's the work we do.

Your AI is already running.

People are using it quietly, on their own. Workflows are shifting informally, and risk is climbing while nobody owns it. We call this Shadow AI, and we turn it into sanctioned, scalable AI.

Measurable impact in 90 days.

You define the win, your AI Dividend, and we measure against it every month. Steady momentum after, held by a team of AI Champions you keep.

Our clients.

The problems to solve

Everyone’s experimenting. Governance is missing. Impact is unknown. People are starting to feel unsafe.

Today the vast majority of organizations are stuck in AI pilot purgatory: AI licences and tools, but no operating model. Access, but no adoption. Activity, but no measurable outcomes.

Equally concerning is how AI is most often being used by employees. Quietly. Without oversight. Without meaningful governance. That’s called Shadow AI, and it’s inside most organizations whether they’ve planned for it or not.

And how many businesses can confidently measure the ROI of their AI investments? Few. The amount of “Vanity AI” or “AI Theatre” happening is jaw-dropping considering every AI pilot’s impact can be measured.

Individual FOBO (fear of becoming obsolete) is starting to challenge organizational FOMO (fear of missing out) both within organizations and throughout broader society.

We believe strongly that AI is an unstoppable force, and that human-centered AI transformations are the only solution for organizations serious about winning in these rapidly changing and uncertain times.

The Cost of Readiness

Waiting is not a neutral choice.

Every quarter you wait, the bill grows. Shadow AI keeps compounding without oversight. Competitors bank the capacity you haven’t built. Your strongest people learn AI somewhere, and if it isn’t with you, it’s on their next employer’s clock.

The gap between where you are and where you need to be doesn’t hold steady while you decide. It widens, and it gets more expensive to close. Readiness has a cost. So does the lack of it, and only one of them is in your control.

A diverse team working together

FOBO

The fear of becoming obsolete.

FOBO is the Fear of Becoming Obsolete: the quiet worry moving through your people as AI arrives, that a skill, a role, or a whole team is about to be made redundant.

Left unspoken, it hardens into stalled pilots, quiet resistance, and your strongest people hedging their bets elsewhere. It is the real reason most AI efforts stall, and it is a leadership challenge before it is a technical one. We help you name it, and turn it into a plan your people can actually use.

Three programs. One path.

Our services.

Many clients start with one and move through the others as they’re ready. Each program changes a specific behaviour. Together they change the company.

Program 01 · 6 weeks

01AI Strategy

Decision-making at the top stops being reactive.

The under-estimated element of every AI transformation. A strategic narrative, a governance model, readiness assessments, KPIs and a twelve-month roadmap. Your leadership moves from "what should we be doing about AI?" to "here is what we’re doing, and here is how we’ll know it’s working."

  • Executive strategy document for stakeholders
  • Strategy presentation to your leadership team
  • A human-centered approach: calm, clarity, confidence
Company-Wide AI Strategy: $10,000–$15,000People & Culture Strategy: $20,000–$30,000
Request a proposal →

Pricing shown reflects January 2026 rates. Final pricing is confirmed through a formal proposal and may vary based on scope, complexity, and client requirements.

AI Strategy - Cedarglen6 weeks

Where AI pays off, ranked.

  • 01 Proposal draftinghigh value / low effort
  • 02 Site reportinghigh / medium
  • 03 Customer follow-upmedium / low
Governance & ownership defined

Program 02 · 3–12 months

02Human-Centered AI Transformation

Measurable impact within 90 days. Steady momentum every month after.

We embed alongside your teams until AI is part of how the business runs. Roles get rethought, workflows get redesigned, and a genuinely AI-ready culture takes hold, led by your own AI Champions once we step out.

  • An implemented framework for AI adoption at scale
  • A team of AI champions to drive the journey
  • Innovation accounting to measure ROI on AI investments
Single-Team: From $36,000 · 3 monthsMulti-Team / Company-Wide: From $250,000 · 12 months
Request a proposal →

Pricing shown reflects January 2026 rates. Final pricing is confirmed through a formal proposal and may vary based on scope, complexity, and client requirements.

AI Champions - rosterlive
  • JM Jordan M.Ops
  • PL Priya L.Finance
  • SB Sam B.Marketing
Workflow redesignedthis week

Program 03 · Scoped per engagement

03AI Automation & Agents

Teams adopt AI-enabled ways of working.

We move you past experimenting with ChatGPT and Copilot to practical, business-ready solutions: assistants, automations and agents that fit your existing stack, with clear guardrails and human oversight where it counts.

  • Practical AI solutions that reduce manual work and improve productivity
  • Real experience applying AI to workflows, automation and operational tasks
  • Training and pass-off so teams can sustain and expand capabilities internally
Priced per engagement
Request a proposal →

Pricing shown reflects January 2026 rates. Final pricing is confirmed through a formal proposal and may vary based on scope, complexity, and client requirements.

First AI Employee - Marketingrunning

Draft weekly performance brief

Reading data, drafting…
Human review before send

What transformation looks like

We change how the work gets done, starting with your people.

Book a call

Led by your people, from the inside.

AI transformation is a culture change delivered through technology, not an IT project. We embed alongside your teams and grow AI Champions inside them, so the new way of working belongs to your people and holds long after we step out.

A leadership team working together in a session
Team offsite - AI Championslive
  • Champions named6
  • First workflowredesigned
  • Capturing next steps…
The NoW of Work

Built on the tools your team already knows.

ChatGPT, Claude, Gemini, Copilot, Zapier. We don’t rip out your stack, we redesign the workflows running through it, so what actually changes is how the work gets done, not just the software your people log into.

CChatGPTCClaudeGGeminiCCopilotZZapier

Shadow AI becomes sanctioned, safe to scale.

The AI your people are already using in the shadows gets clear guardrails, ownership and governance, turning quiet risk into approved capability, ready to roll out across the business with confidence.

AI guardrails - approvedsanctioned
  • Internal AI policypublished
  • Data-handling rulesset
  • OwnerLeadership

The behaviour we change

When AI becomes how your team works, you get:

Decisions that move.

Less reacting to every AI headline, and more direction your leadership actually owns.

Impact you can point to.

Less activity you can’t measure, and more use cases tied to a number you defined.

People who feel empowered.

Less fear of becoming obsolete, and more room to do the work that matters.

Capability that stays.

Less dependence on us, and more of a team that keeps it going without us.

And you’ll know, because you’ll have named the win before we started. We call it your AI Dividend: revenue lift, capacity returned, margin recovered, in your words, not ours. We measure against it every month and report it to your leadership honestly. The goal was never more tools. It was better work, owned by your people, sustained long after we step out.

Inside the work

What it looks like when we’re in it with you.

Working alongside a client team
We embed alongside your people, in the room, the workflows, the habits, until AI is how the work gets done.
“That was awesome. The team all left full of ideas and excitement for our next steps.”
Mike Nunn · COO, Fastik
300+stages, in person and virtual
What we build with you
StrategyGovernanceAI ChampionsWorkflowsGuardrailsTrainingAutomationAgents
Get in touchBook a call →

Who we are

We’ve sat in the seat you’re in.

Since 2016, The NoW of Work has helped organizations navigate transformation in rapidly changing environments. Our clients span industries, home builders, hospitals, national brands, financial services and federal agencies, because the challenge is structural, not industry-specific. And we use AI ourselves. Our own operations run on it, so we won’t steer you anywhere we wouldn’t go.

Rocky Ozaki, Founder & CEO
Rocky Ozaki
Founder & CEO

Rocky combines a decade of senior leadership roles in large enterprise with nearly 10 years in startup and scale-up tech to form what he believes is the operational DNA of all modern companies. Prior to launching NoW, Rocky was the Vice-President and Head of Corporate Innovation for the BC Tech Association. He is also a 3x startup founder with 1 exit.

Ashleah Wilson, Partner
Ashleah Wilson
Partner

Scaled Jane App from $5M to $120M+ ARR as its first marketing hire, with a background in growth marketing, organizational strategy and business development. Alongside Rocky, he delivers client engagements and runs the firm’s own AI-enabled operations.

Keynotes & speaking.

Move your room from AI anxiety to action.

Rocky Ozaki
Founder & CEO

Two decades on the human side of transformation. Hundreds of keynotes, from boardrooms to national conference stages.

  • The Future is NoW
  • How and Why You Will Co-exist with AI
  • Demystifying Innovation
  • Resilient Organizations
Ashleah Wilson
Partner

Speaks as an operator. Scaled Jane App from $5M to $120M+ ARR as its first marketing hire.

  • Your Growth Engine Was Built for a World That No Longer Exists
  • AI Is Not an IT Project
  • Your Org Chart Won’t Survive AI
  • Profitable Growth Without a Sales Team

IIC Partners Global Conference · EO Kelowna · British Pacific Properties · A&W Canada · National Bank of Canada

Book Rocky or Ashleah to speak →

Not sure where to start?

Start with the AI Boardroom Clinic.

Four hours, your leadership team in one room. A state-of-AI briefing, why most transformations fail, then live demos solving problems your business is facing today. A working session, not a lecture. The worst case: you walk out with a clearer 90-day plan than you walked in with.

Book a call

$5,000

4 hours · in person

Your best first step as a leadership team

Leaders who made the shift.

2016
doing this work since, across industries and sectors
300+
stages, in person and virtual
$5M → $120M+
ARR growth Ashleah led at Jane App as its first marketing hire
$200M
transaction volume Rocky helped Charitable Impact reach from closed beta
A must for any company looking to accelerate the responsible, scalable and value-driven adoption of AI.
NMNancy MacKay, PhDFounder & CEO, MacKay CEO Forums
In just 12 weeks, we went from barely understanding AI to leveraging it for real-world impact.
JFJohn FinanPresident, Finan Home Service
What used to feel like chaos now feels like a strategic advantage.
TFTed FoxOwner, Fox & Sons

Let’s have the conversation.

Wherever you are in your AI journey, we’d love to talk it through. Start with the free AI Transformation Readiness Assessment and a grounded read on your next 90 days.